CUSTOMER CARE
Terms and Conditions
Store and products
This website is operated by gruuvstarr. Product descriptions, materials, colors, measurements and included accessories are provided on the relevant product pages. Prices are shown in US dollars. Please review the size table before purchase.
Prices and payment
The checkout shows item prices, shipping costs, taxes and the total before a payment request. By submitting a payment request, you authorize payment of the displayed total using the selected payment method. Payment authorization alone does not constitute order acceptance.
Order acceptance and fulfillment
An order is accepted when we confirm acceptance. If an issue prevents acceptance or fulfillment, we will contact you to resolve it and address any payment taken for an unfulfilled order. Accepted orders are fulfilled according to the shipping information provided.
Delivery
The Shipping Policy defines the supported delivery region, free standard shipping, handling, cutoff and estimated transit times. Delivery estimates are not guarantees. Please supply accurate contact and address information.
Returns and refunds
Our Return & Refund Policy provides the 30-day request window, ordinary return conditions, company-responsibility provisions, shipping-cost allocation and approved refund timing.
Website use
Use the website lawfully and provide accurate information. Do not interfere with its operation or misuse other people’s information.
Contact
Contact gruuvstarr at [email protected]. Company address: Via Palù 25, 35030 Rubano, PD, Italy.